For those in healthcare, and revenue cycle especially, your newsfeeds undoubtedly provide a consistent stream of stories illustrating abundant payer-provider friction. Few would argue the most visible of these tensions has been around health system and clinician reimbursement for services, which has catalyzed a rapid investment into AI-tech on both sides, often described by one of many possible wartime analogies, although yet to have reached the point that either party appea

The Union Healthcare Insight research team recently got together in Chicago with an experienced group of health system leaders, technologists, and consultants to dig into some of our latest research: “Six insights for revenue cycle leaders in 2026” . It was an open and generative day of discussion where attendees had the chance to sit with some hard questions facing the industry, knock around some practical ideas for moving the needle on their most stubborn challenges, and en

For so many mission and humanitarian reasons, let's all take it as a given that everyone in healthcare sees value in improving healthcare quality. And that, therefore, tools, services, resources, or process changes that improve quality will also be perceived as valuable and worth investing in. This is true enough; however, in the real world, it often happens that a more detailed quality ROI case has to be made. Both on the buyer (provider, payer) side and on the vendor (tech,

The push toward healthcare price transparency started in earnest nearly 15 years ago, when the ACA highlighted the need for greater...